Your cheat sheet to our telephone options
GEHA Connection Dental Network wants to help reduce your paperwork by making the process easier.
You can reach us by email at connection.dentalweb@geha.com, or cdnproviderinfo@geha.com for practice management consultants. You can also call us at 800.505.8880. Here is a list of self-service tasks you can accomplish over the phone, and the prompts to select them:
Option 1 – Request a fee schedule, check the status of an application or location effective date
Option 2 – Join GEHA Connection Dental Network or request a participation packet
Option 3 – Speak with a provider relations specialist (for participating providers)
Pick this option to speak with the Provider Relations team, who provide ongoing support on day-to-day and state regulatory issues to participating providers.
Option 4 –Update provider information
Choose this option to speak with the Provider Relations team, who also provide support with directory and regulatory updates and any website issues or concerns.
Option 5 – Credentialing department notifications
Select this option to speak with the Credentialing team, who verifies the credentials in both the initial credentialing and re-credentialing process.
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